Shipping policy

First Time Order

For 1st orders, customers will have to arrange to pick up their orders at our 5 partner locations listed below, and get a complimentary eye health check.

  • Eleven Optics - Wilkie Edge (Tues-Fri, 12-4pm)
  • Eleven Eyecare - Bedok Marketplace (Tues-Sun, 4-9pm)
  • Lucid Eyecare - Kinex Mall (weekdays only)
  • Hirocon - Orchard Gateway, One Raffles Place, Admiralty (Daily, 12-7pm)

 

Subsequent Orders

We offer Free Shipping within Singapore for a minimum purchase of $100.

 

Postage costs will apply for any orders outside of Singapore.

 

We will provide a tracking number once your order has been shipped out and you will be able to track your order. Typically takes 5-7 business days for you to receive your lenses after placing the order.